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On the following lines, questions and answers describe the most frequent passenger inquiries concerning the ticket inspection, i.e. the work of the inspectors of Dopravní podnik města České Budějovice, a.s.

 

Who is entitled to check passengers’ travel documents?

The fulfilment of the terms of transport and tariff can be inspected by the authorised persons of the transport company, who will prove their identity by the inspectional badge of the transport company bearing the designation “DOPRAVNÍ PODNIK MĚSTA Č. BUDĚJOVICE, a.s. – PŘEPRAVNÍ KONTROLA” and a two-digit or three-digit identification number or, if requested by the passenger, by the inspector’s card. Both registration numbers must be the same.

 

Does the inspector also have to prove their identity by the service card of the inspector?

In case the passenger requests it, the inspector is obliged to prove their identity, besides the badge, also by the inspector’s card.

 

How does the badge and the service card of the inspector look like?

An example of the badge and the inspector’s card is depicted here.

OdznakPrůkaz

 

When is the passenger required to present a valid travel document?

The passenger is required to present a valid travel document at the request of the inspector at the commencement and at any time during the transport or when leaving the vehicle.

 

What happens if the passenger has an invalid travel document?

If the Inspector finds out that the passenger is showing an invalid travel document, they are entitled to remove it from the passenger. The passenger is not entitled to financial compensation for the removed travel document. In case the passengerdoes not present a valid ticket during the inspection, or presents an invalid ticket, the basic or discounted price of the ticket will be added to the fare surcharge.

 

When can I board a public transport vehicle after sending an SMS or data ticket request?

You can only get on a public transport vehicle with a valid (received) ticket. A valid ticket is the one the validity of which is shown on the display, i.e. the beginning and the end of the ticket validity. The validity of a mobile ticket may not be the same as the time you received the message on your mobile phone. This measure is taken to prevent the ticket being ordered via a mobile phone after the inspector is noticed. The delay currently is two minutes.

 

When can I board a public transport vehicle after sending an SMS or data ticket request?

You can only get on a public transport vehicle with a valid (received) ticket. A valid ticket is the one the validity of which is shown on the display, i.e. the beginning and the end of the ticket validity. The validity of a mobile ticket may not be the same as the time you received the message on your mobile phone. This measure is taken to prevent the ticket being ordered via a mobile phone after the inspector is noticed. The delay currently is two minutes.

 

What is the amount of the fare surcharge if the passenger fails to present a valid ticket?

Passengers in public transport vehicles who are unable to present a valid travel document at the time of commencement and at any time during transport, or at the time of leaving the vehicle, shall pay the fare and surcharge to the fare of 1,500 CZK. If the passenger pays the fare and surcharge in cash on the spot or no later than fifteen calendar days, the surcharge to the fare decreases from 1,500 CZK to 600 CZK.

 

What happens if the passenger does not pay the amount on the spot or within fifteen calendar days?

If the passenger fails to make use of paying the reduced amount of the fare and travel surcharge within the stipulated time limit, Dopravní podnik města České Budějovice, a.s. will enforce the payment of the fare and the travel surcharge in its full amount of 1,500 CZK, by filing a suit with the relevant court, or the claim will be sold to another legal entity.

 

What is the risk of a penalty for a passenger who owns a valid discounted pre-paid time ticket, or a free and special ticket and a card, but does not have it during the inspection?

If the passenger owns of a valid discounted pre-paid time ticket or a free and special ticket and a card, which he could not present during the inspection, and proves this by presenting it additionally within fifteen calendar days (inclusive) from the date of being imposed a surcharge to the fare at the inspection surcharge ticket office, they will pay the surcharge to the fare reduced to the amount of 30 CZK. If the passenger fails to present a valid pre-paid time ticket within 15 days and presents it later, they are obliged to pay the full surcharge of 1,500 CZK and the fare.

 

Are there any differences in dates for presenting a pre-paid time ticket for children under the age of 15?

For children under the age of 15, the time for presenting the pre-paid time ticket, valid at the time of the inspection, is extended to the day before the filing of the suit or the date of the sale of the claim. In this case, the passenger will pay the amount of 30 CZK. After the suit is filed, or on the date of the sale of the claim, the surcharge is set at 1,500 CZK.

 

Is the passenger obliged to pay the surcharge in cash on the spot?

The passenger is obliged to pay the surcharge imposed on them by an authorised person in cash on the spot.

 

What if the passenger does not do so?

If they fail to do so, they are required to prove their identity with personal data needed to enforce the payment of the surcharge (name, surname, date of birth, permanent residence). The passenger is obliged to prove this information in a plausible and unmistakable way, namely a passenger’s personal ID with photograph issued by the appropriate administrative authority.

 

What is the procedure if the passenger refuses to prove their identity with the mentioned type of document?

 

The passenger who fails to provide their personal data and personal ID is obliged, following a request from the inspector, to follow the inspector to the appropriate public administrative body office in order to establish their identity, or to remain at an appropriate place at the request of the authorised person until the arrival of a person entitled to identify the passenger . If the passenger refuses to pay the fare surcharge and refuses to prove their identity with personal data, the authorised person is authorised to act in accordance with the valid wording of the Civil Code Section 14 in order to ensure the rights of the transport company.

 

 

In order to increase the safety of both passengers and authorised persons, a sound recording of the authorised person’s communication is made when solving the violations of the Terms of Transport and the Tariff.